1. Windows 8.1, Windows 8, Windows Server 2012 R2 or Windows Server 2012 Update Failures

To resolve this problem:

Option One

Use the inbox Deployment Image Servicing and Management (DISM) tool. Then, install the Windows update or service pack again.
Open an elevated command prompt. To do this, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search. Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
Type the following command, and then press Enter.
It may take several minutes for the command operation to be completed.
DISM.exe /Online /Cleanup-image /Restorehealth

Option Two

Export and delete the following registry value, reboot your system and then re-attempt the update: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{e7ef96be-969f-414f-97d7-3ddb7b558ccc}

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